I've been working in digital businesses since 2007. Here are some of the pieces of work that I can talk about.
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Users * Football Agents: independent or agency-based, representing players and negotiating transfers. * Their success depends on quickly finding opportunities for players, building credibility with clubs, and managing multiple client demands. Problems * Onboarding gaps: new agents struggled to understand how to use TransferRoom to deliver value to their clients. * Low product stickiness:
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I started working at M&S via 101 Ways in March 2023. My initial objectives were to help review the product strategy and approach and look at aspects of design and user experience - for the M&S staff, which they call 'Colleagues'. So, from the
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I've long been passionate about music and collecting vinyl from an early age. When the global pandemic hit the world in 2019/2020, I found myself in an unusual position of having some time off work, so I decided to combine my love for music and digital design
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I spent nine months working for Springer Nature via 101 Ways. The business's statement of work was to develop its editorial application to include ways of handling manuscript submissions from authors into 'Collections'. Springer Nature is a leading academic and educational publisher, formed in May 2015
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EtonX is an online education service that offers students a virtual classroom experience. Its operating model (at the time) was B2C and B2B. It would sell individual purchases of online courses via its marketing site, and it would also sell block bookings to institutions around the world for groups of
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Since its inception, I've worked with the company and helped build the company brand, logo, and online marketing site, which features a job board. To begin with, Spencer needed some basic information up and running so that anyone searching for his new business could connect via google. I
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At Zoopla, I was working on a project focused on the experience of an estate agent. Estate agents often receive leads with low value/quality ratings and spend lots of time qualifying that lead. They receive leads from multiple sources, but for Zoopla, it was about valuing that lead for
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Working in Stockholm is fun. I'd thoroughly recommend that you visit at least once in your life. It's a beautiful city and shines in the summertime. Great food, drink etc. I joined a team working through an agency - Brilliant Basics. (Now known as WongDoody). As
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I worked with Argos as a client with 101 Ways in 2020. The company had a fixed target that by January 2021, they would finally remove all the in-store paper ordering systems from their stores in Ireland. They were mass ordering substantial display screens and installing them up and down
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It wasn't long ago I was working with Arcadia. The story of Phillip Green and the retail empire is something I shan't go into, it's a sad tale, and Arcadia was a great place to work with great people. I've spent two